Shipping & Delivery Policy

Pharma Steroids ensures fast and discreet delivery across the UAE. Please review our shipping policy for details on processing times, delivery options, and tracking.

1. Shipping Coverage

• We deliver to all cities and regions within the UAE.
• Customers are responsible for ensuring that our products comply with local regulations before ordering.

2. Order Processing

• Orders are processed within 12-24 hours after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Timeframes

• Standard Delivery: 2-5 business days across the UAE.
• Express Delivery: AED100 within 1-2 business days (where available).
• Delivery times may vary due to courier delays, public holidays, or unforeseen circumstances.

4. Shipping Charges

• Free shipping on orders over 200AED.
• Orders below this amount will have a shipping fee calculated at checkout.

5. Discreet Packaging

• Orders are packaged securely in plain, unbranded wrapping for privacy.
• No product names or branding appear on the packaging.

6. Tracking Your Order

• Once shipped, you will receive a tracking number via email or WhatsApp.
• You can track your order status using the provided tracking link.

7. Delays & Lost Shipments

• If your order is delayed beyond the estimated time, please contact our support team.
• We are not responsible for delays caused by customs, courier issues, or incorrect shipping addresses.
• If an order is lost in transit, we will coordinate with the courier to resolve the issue.